Legal
Privacy Policy
This policy explains what personal data Logan Meyer, sole proprietor doing business as Edit PDF Online ("we") collects when you use Edit PDF Online (https://editpdfonline.co), why, who processes it for us, and the choices you have. We collect as little as we can and never sell personal data.
1. What we collect
- Account data: your email address and, if you sign in with Google, your name and profile picture.
- Usage data: pages and features used, device and browser type, approximate location from IP address, and error logs.
- Billing data: Stripe processes your card; we receive the card brand, last four digits, expiry month, billing country and payment status — never the full card number.
- Stripe and its Link service act as merchant of record for payments (Stripe Managed Payments). For that role they collect your name, email address, billing address and payment details directly and use them as an independent controller under the Stripe Privacy Policy — for example to calculate tax, prevent fraud and handle disputes.
- Messages you send to support.
2. Why we use it
- To provide Edit PDF Online: sign-in, your content and settings, billing and receipts (performance of our contract with you).
- To keep it secure and prevent fraud and abuse, including card testing (legitimate interest).
- To understand and improve the product using aggregate usage measures (legitimate interest; consent where the law requires it).
- To send service emails such as receipts, renewal and trial reminders and security notices. Product news only if you opt in; every such email has a one-click unsubscribe.
- To meet legal, tax and accounting obligations.
3. Who processes it for us
| Provider | Purpose | Location |
|---|---|---|
| Amazon Web Services | Hosting, file processing for cloud tools (OCR, Office conversion), sign-in (Cognito) | United States |
| Sign-in with Google; website analytics (Google Analytics) | United States | |
| PostHog | Product analytics | United States |
| Stripe | Payments, invoices and fraud prevention | United States |
Each provider processes data only on our instructions under a data-processing agreement. We do not sell or rent personal data, and we do not share it for cross-context behavioural advertising.
4. How long we keep it
Account data is kept while your account is open and deleted within 30 days after you close it, except records we must keep by law (for example invoices, usually for up to 7 years). Backups roll off on their normal cycle.
5. Your rights
You can access, correct, export or delete your personal data, object to or restrict some processing, and withdraw consent at any time. Email support@editpdfonline.co from your account address; we answer within 30 days. If you are in the EU, UK or a US state with a privacy law, you may also complain to your data-protection authority.
6. Cookies and similar storage
We use only what the service needs: a sign-in session and your light/dark preference stored in your browser.
We also use analytics to see how people use Edit PDF Online and where they get stuck: PostHog (product analytics, set on editpdfonline.co) and Google Analytics (_ga cookies). Visitors in the EEA, the UK and Switzerland are measured without analytics cookies. Google Analytics advertising features, Google signals and ad personalisation are turned off; you can also opt out with Google's opt-out add-on. The data is pages viewed, clicks, sign-up and purchase steps, device and browser type, an approximate location derived from your IP address, and a pseudonymous ID (your account ID once you sign in — never your email or name). We do not use advertising trackers and do not sell or share your personal information for advertising. Analytics data is kept for up to 14 months.
7. Security and transfers
Data is encrypted in transit and at rest and access is limited to people who need it. Our providers may process data in the countries listed above; where data leaves the EU or UK we rely on standard contractual clauses or an equivalent safeguard.
8. Children
Edit PDF Online is not for children under 16, and we do not knowingly collect their data. If you think a child has given us data, contact us and we will delete it.
9. Changes and contact
We will email account holders about material changes before they take effect. Controller: Logan Meyer, sole proprietor doing business as Edit PDF Online, 930 North Ogden St., Denver, CO 80218, USA. Questions: support@editpdfonline.co.